Awesome!!!!! I have stayed in many hotels some fancy, resorts, touristy or easy to find and in many countries. THIS Holiday Inn is by far the BEST hotel I have ever been in. We are very picky about cleanliness of hotels we stay in and this one passed with honors. It is the first time I gave my child a bath in the tub without first cleaning it myself, awesome job house keeping staff. We are also extremely vigilant about the bed bug issues that are sweeping the country. We check each hotel we stay in online before stepping foot on the property. Once inside we conduct our own check of the rooms so we are certain we won't have any stow aways. Relief came when we saw the mattresses covered in protective plastic to prevent those critters. The restroom area was spacious and the shower offered so much room that we weren't fighting with the shower curtain grabbing us during our shower. This is the first time I slept 8 hours in years and didn't have a backache when I woke up. I am sitting here writing this as my family sleeps(never happens)so thankful we found this place so I could rest before our six hour drive back to Houston. I believe in rewarding product, service and staff when it is deserved and this place definitely does from management, front desk, cleaning crews, maintenance, to anyone that has a hand in this location. We will definitely be back, Thanks.
New Hotel.
I did not have a good experience. Started off with front desk. Arrived around 11PM and the clerk seemed like she would have preferred to be anywhere else. Not one bit friendly. Then we get to our room. Yes newly remodeled, modern decor and lots of opportunities. We stayed room 336 and I don't know if the other rooms are off but this one was. The mini refrigerator does not fit under counter, so just blocks the walk way. Amazed I did not kill a toe in the night. They installed plugs that are blocked. Every picture if crooked. The dead bolt does not lock. Still can over look all that, it was late. Then get settled in and Direct TV does not work. Says call front desk. The friendly lady stated that was doing it last night too but she thought they fixed. She offered for us to change rooms but by then we were in bed. Quite disappointed by my whole stay. New and fresh but not the Holiday Inn experience I expected.
A good room and great rate. Room was warm due to the A/C not working, but an engineer was sent shortly after I informed the Front Desk, and made the repair quickly. The restaurant in the hotel has good food. I would definitely stay again.
Staff was friendly & efficient.
No problems with our stay. If they can keep the current standards as the hotel finds it's personality, this could be a terrific IHG location.
Hotel is very clean and staff are great! Would absolutely come back again. The staff gave me a ride when I arrived at the wrong hotel and were very hospitable. The food was great and the beds are comfortable.
Holiday Inn Abilene North College Area is a US Lodging based in Abilene, Texas. Holiday Inn Abilene North College Area is located at 3525 W Lake Rd, Abilene, TX 79601, USA.
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