Bought a used camper and was lied too. It was suppose to be cleaned,but there was pee all over the toilet! got it to the campsite and the oven did not work, the gas tank was leaking, and the hot water heater quit working. My husband went back to talk to them and they said if he would haul it back to them, they would check it out to see if it was their problem. THE RIGHT THING TO DO WAS TO SEND A REPAIR PERSON OUT TO THE CAMPGROUND TO CHECK THINGS OUT, But they refused to do so. Poor customer service to me. Would not recommend anyone you buy from this place!
They took in my RV to repair while I waited. Friendly, helpful staff. Very pleased.
Stopped by from a nearby RV park where we were having issues with our RV. Two guys followed us back to our RV and trouble-shot the issues until they figured out the problem. We will be bringing our RV to them for serving if needed in the future! The people there are awesome!!
Stopped here with a RV service issue as we were heading West. The staff and Curtis were fantastic! Thank you Curtis for taking a few minutes from your busy schedule to help troubleshoot and fix our RV. Much appreciated!
Poor. Everything was going good until we got to the final numbers. They didn't want to negotiate. Became unresponsive and told me good luck on my search. They wanted me to bring in my trade and told me if they like it they would make the deal. I live five hours away. The salesperson didn't even called me after they marked down the unit a week later. The price was where I wanted to pay for. Couldn't not believe a business is run like this. Would not recommend this business. Unless you are just going to go pay what they want and don't want to negotiate.
Franklin S Big Country Rv Outlet is a US Rv Park based in Abilene, Texas. Franklin S Big Country Rv Outlet is located at 6662 E Interstate 20, Abilene, TX 79601, USA.
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