I stopped by there the other day just to get some samples of some items and the lady that was helping me was so rude and even made a comment to another girl that I wasn't the waste of time because all I wanted was some samples. Yes that day all I needed was some samples. Worst Sephora experience ever and if I would have had the time that day I would have gotten her name and complained about her service.
Customer service in the Sephora Mall of Abilene is unparalleled. The associates absolutely go out of their way to make sure customers find exactly what they need and leave there feeling beautiful.
My husband went in completely lost and those ladies pulled my purchase history, with his permission, and helped him find PERFECT Christmas gifts for me. He even purchased a newly released Urban Decay Palette I had not ever mentioned but really wanted. I am so greatful to the wonderful ladies at this location for helping my husband feel confident and excited that he was able to pick out things I would love.
Thank you!!!
I became a customer when fenty came out. The lady who helped me was very nice and helped me matching my color. Have yet to have a bad experience with customer service here. Really great ladies.
Not stocked very well. Out of everything that I needed. The sales clerk recommended a black urban decay eyeliner ($20) that would last all day and it was off after a couple hours. She matched the wrong tarte concealer color (out of most colors) $30. Very disappointed. New to this area (military orders) and this is the worst sephora I have been too. $50 dollars down the drain. ☹️
So great, one of the workers Rebecca helped me with my make up and all of the other workers were very helpful
Sephora Inside Jcpenney is a US Health facility based in Abilene, Texas. Sephora Inside Jcpenney is located at 4310 Buffalo Gap Rd, Abilene, TX 79606, USA.
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