Service: 2/10
Overall Experience: 2/10
Favorite Dishes: Spud Max, French Dip, The Big Nasty :)
Dirty dining area! While waiting for our food a roach crawled across our table, instead of leaving we switched to a different table but there weren't many to chose from because SO many tables atill have food on them (wasn't even busy at all) and food all on floor. If the dining area looks this way I don't even want to imagine what the kitchen area looks like. Never eating here again.
How often we dine here: on occasion but probably not anymore :(
Delicious food at a great price! Whether you're feeling a sandwich, salad, soup, or a spud; McAlister's is the place to be. Since there's so many good options, I usually get the choose 2 where you can get half portions of both. A lot of their items are moderately low in calories compared to other fast casual restaurants. The service is quick. Always satisfied when I come here.
Every single time I give McAlister’s Deli a shot, they prove my point that they are unhygienic, slow to get food out & have poor customer service. Today, we went in, & we looked around & saw that there were a few teams from out of town being served. We knew our plates might take longer than usual to get out. 5...maybe 10 minutes. 45 minutes pass & many people are asking to switch their orders to to-go & for refunds because their orders are still behind the team’s! Yes, it can be hard to get food out, but there were plates just sitting there in the window. I heard one employee tell a customer that he’d have to wait 45 minutes to an hour for his meal. This guy came in AFTER us!!! If this employee knew that it’d take a long time to get our orders out, why wouldn’t they say anything to customers BEFORE they order?? All of the tables were messy, & every time I actually wind up getting my food, there’s a hair or two to garnish. We got our refund, but I’m over McAlister’s.
Came in last week and was by far impressed. Dirty tables as far as the eye can see (only a handful of clean tables), employees on their phone, no sign of management anywhere, it was a pretty sad scene. The lady in front of us happened to be complaining about the time she’d been waiting for her food as she’s going to be late back to work; funny as there where only five or so tables, saw six employees, one order on the expo screen and two orders being prepared to be taken out. As we paid the cashier Heather informed us our food would be out shortly even though we called ahead and placed the order some ten minutes before hand. Anyways after waiting 25 minutes we went back up to get our money back and what do you know our food was right there! Only reason why I give them two stars is that we ended up receiving our money back after waiting probably as long as the lady who complained in front of us and the food was half decent. Next time when we want Jason’s or McAlister’s we’ll choose the right choice.
Time Arrived/Left: 2:12/2:40
Cleanness: 1/10
Taste of Food: 7/10
Staff was super great. Nice relaxing environment and awesome food.
Would not come back here.
Would not recommend this place.
Mcalister S Deli is a US Restaurant based in Abilene, Texas. Mcalister S Deli is located at 3318 S Clack St, Abilene, TX 79606, USA.
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