Very good for a quick dine out.
Food is just still ok, not a fan. Atmosphere is Awesome. This is the nicest BWW I have been to. Service was great.
Beautiful building. Clean. Excellent food.
What a disappointment. We came to town a few days ago and we generally are big fans of b-dubs. This location, however, is not one we plan to visit again. We always give a new place 2 chances and the first time we sat at the bar, they were quick with the first beer but then didn't come back for 45 minutes to take our appetizer order and it was worse from there on out in terms of speed of service. Assuming the bartender was just busy that night, we decided to go back. This time the server was pleasant at the start and our food came out really quickly but we waited with empty drinks for nearly 30 minutes two times and the other times it was about 10 minutes in between. Having been both a bartender and server in the past I'm generally very forgiving and it was busy the first night (nba finals game 4) but the second time it was not busy. That night the USA and Mexico were playing soccer and the Stanley Cup was happening, though the hockey game was only on 1 TV and soccer was on many, the others were playing silent versions of old games or highlights from classic games, even on the large projection TVs. I saw people waiting for tables when half the restaurant was empty, heard another table upset because their meal arrived well before their appetizer, heard another couple walk out saying "don't let bad service ruin your night" and they were out of several tap beers. After spending $130 on our check that night, it's hard to think of a reason to come back when the local (non-chain) places have food that is equally good, and although they have less TVs they are at least tuned to current sports and we haven't yet anywhere else had to wait like we have had to both times at this location. I appreciated the smiling faces of staff members but a smiling face doesn't mean much when it's clear nobody there actually cares about their job.
After we got seated we waited for at least 10 minutes to get served and in that time we saw other people get seated close to us and they got served right away. I told the manager Brittany about it and she wanted to make things right and she even said she would wait on us herself. We agreed. She was great and the good was good. The waitresses there seem like they don't want to be there and work. We went when it was slow even. Brittany saved the day. Thanks again!!
So why 1 star? Because it doesn't take an hour and ten minutes to make a to-go order. As my wife and daughter waited patiently for our food, about thirty minutes went by and the waitress (who told us our order would be ready in 20 minutes) tells us the spinach and artichoke dip is completely frozen and asks us if we want to replace it with something different. 30 minutes after we replace the item, a different waiter brings us our food.
Had B-dubs been busy or under-staffed it would've been no big deal but this is the third time we've had to wait over an hour for our order when the restaurant wasn't even remotely busy.
Buffalo Wild Wings is a US Meal Takeaway based in Abilene, Texas. Buffalo Wild Wings is located at 1010 E Overland Trail, Abilene, TX 79601, USA.
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