We feel we have been mislead and wonder how many more people have experienced this same issue, with BMC.
We really liked the selection of hard wood flooring and did purchase the one we wanted.
Upon trying to return the strips, we were at that time told they were special order and we could not return them. Then we were told that if for some reason we were allowed to return the transition strips we would be charged a 30% restocking fee.
The sad thing is that we were never told up front the strips could not be returned and only after trying to return them, was we shown the print on the receipt that it could not be returned. Funny how that works for The advantage of BMC, since you do not get a receipt until you have paid for the product.
The lady that handles the flooring section is hard to catch at her work area.
The staff is eager to sell you stuff, but very reluctant to help in an issue such as we encountered.
I went to BMC of Abilene Texas to purchase hardwood flooring my a house we are having built.
Great selection of tools, ideas and building supplies
A few days later we ordered three transition strips just to learn we would not need them.
Bmc Building Materials Construction Solutions is a US Hardware Store based in Abilene, Texas. Bmc Building Materials Construction Solutions is located at 2025 Industrial Blvd, Abilene, TX 79606, USA.
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