Always great service and informative. It is run very well.
I had my car serviced at Honda of Abilene on 02/22/2017 where they do a full maintenence check per my warranty. The service department advised that my front brake pads will need to be changed within the next 2-3 months. Because it's maintenance it's not covered under warranty. The pads would cost around $50.00 but the labor would make it $235.00. I asked the service department if they could recommend a place less expensive and they recommended Midas. I submitted for a quote and was advised I would receive a quote within 24 hours. After waiting over 72 hours for my quote I decided to call. I advised the young man that answered the phone that I had my car serviced and would need to have my front brake pads replaced. He quotes $125.00 which I was happy with because it would save me $110.00. He then goes into this spill about the drums will need to be machined and that this is standard when they replace the brake pads and i will need to replace my back brakes or I will end up in the same situation I am in now. I come from a family of 5 generation of mechanic. I polite explained to him that I will just need the front pads replaced and the drums flipped but nothing more. His response "Well why don't you have them do it." Well sir after being a loyal customer for over 25 years in the DFW area; I did yet let them do it because I perfer to pay the additional $110.00 for great customer service than pay $125.00 for rudeness. I will not be using Midas in Abilene, TX and have passed my experience on to my huge family.
New manager is younger but he is very professional and polite. Tells you what is major and needs attention and what can wait very reasonable price and very professional will reccomend to anyone who needs work done.
Unprofessional, car started running hot once I left from getting a simple oil change. Got home and noticed they had completely drained all my antifreeze and didn't top off any of my fluids. Never experienced such unprofessional immaturity before WILL NOT BE GOING BACK EVER.
Great services for your auto and inspection
Midas is a US Car Repair based in Abilene, Texas. Midas is located at 2700 N 1st St, Abilene, TX 79603, USA.
Please contact with Midas using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Midas opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Abilene