My wife and I recently moved from Washington state to Abilene. We had our insurance carrier transfer all our policies to Texas and upon the premium notices, we made the decision to shop our account. John Austin was able to re-market our entire account at a SUBSTANTIAL savings and explained the differences in coverage between the two states. We appreciate the customer service he provided and look forward to a long relationship with him to handle our insurance needs.
I have had John as our personal insurance agent for many years now and I also consider him a personal friend He is always very attentive, easy to get ahold of when needed, and does his best to find and pass along any savings that may be available. With the amount of insurance I have that means a lot. I can't say enough good about these great folks. I highly recommend to anyone and everyone
John Austin and Lisa are so committed to providing the best price without compromising service. They are a true advocate for the customer when claims come up. I am totally impressed and would recommend them to anyone looking for an excellent insurance agent.
I had received my insurance renewal from my provider, and my rates had gone up so I ask some of my collogues at work who their insurance agent, and the name of the company was, and four of them said “John Austin Tatum At Tatum Insurance, while all the others had other providers who each one was different. When I asked them why they chose John Austin Tatum @Tatum insurance, they all said, “He’s got several insurance companies he writes policies with so you have better options for better rates, and his customer service is awesome”. I had decided to go to meet John Austin Tatum to see what he could do for my situation. When I walked in to his Agency, the office looked great, several people in the lobby, and John, greeting every person that walked through that door. While waiting for him, I began conversation with some of the customers in the lobby to see who they were with, and everyone in the lobby mentioned John’s name. They were all going back to renew, and I asked some if they had shopped around, and they said….”No reason to because he has several insurance companies he deals with and he has always taken good care of us”. So here I am now eight years later, and I am like one of those people that keeps going back to him, because his customer service is SECOND TO NONE….. So I too became a loyal customer and I tell you “if you are shopping around for better rates…..STOP…..THIS IS THE PLACE, and John Austin Tatum @ Tatum Insurance is your GO TO AGENT…. I Highly Recommend John And Lisa Tatum!!!! John willingly takes the time to find me great deals when the insurance companies rates go up on renewal, and I trust him. We have our house, our three cars, and rent house, simply because I trust both John and Lisa with my insurance needs, and have no need for shopping anywhere else. Thank you John and Lisa for you hard work, your dedication, and most of all for you Friendship for the years we have been with you. Keep Up The Good Work...., and Thank you!!!!!!
I first came in contact with John Austin when we purchased our last home. Our Real Estate agent recommended him with vigor. John Austin has always been easy to get in touch with and you aren't just a client to him. From experience, he wants to be your friend. By far, he is the best in the business. He works hard for us. I recommend him to everyone.
Tatum Insurance is a US Insurance Agency based in Abilene, Texas. Tatum Insurance is located at 5200 Buffalo Gap Road Bldg A, Abilene, TX 79606, USA.
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